I am reading the writing on the walls and coming to the conclusion that the days of the Mortgage Broker are probably numbered. Bank of America cut off their wholesale division awhile back, and since they now own Countrywide, I believe the Countrywide wholesale operation will soon follow suit. Once that happens I believe lender wholesale divisions will fall like dominoes.
Maybe it is a good thing in the long run. As long as Congress and the public at large are of the mind that unscrupulous brokers caused the mortgage crisis, eliminating brokers may be the only way to restore some confidence in the mortgage market. Restoring confidence in the mortgage market is crucial for everyone’s sake
If you have read my previous blog entries you will know that I don’t really believe that Mortgage Brokers are as much to blame as the Wall Street Investment Houses who invented loan programs that required virtually no strength whatsoever on the part of borrowers.
As long as public perception is what it is, upper management at Mortgage Banks will be able to cut off mortgage brokers and then turn to their shareholders, and the public at large, and announce they have fixed the problem. Soon after closing down wholesale divisions, upper management will realize the same kind of “problematic” lending practices exist in their own retail lending divisions as well. Retail loan officers will be the next to go.
Washington Mutual has already closed standalone retail lending offices, along with their wholesale division. Washington Mutual has apparently chosen instead to handle mortgage applications via general purpose branch personnel. I believe upper management at most mortgage lenders tend to view mortgages as a product rather than a process so I foresee that they will ultimately attempt to “sell” mortgages on line and eliminate local loan origination personnel altogether.
I feel bad for all the honorable Mortgage Brokers out there, and there are many. I feel bad for the borrower because they will lose access to the valuable knowlege and service that a good broker provides. I see borrowers in the future going from lender to lender trying to find one who will qualify them for the loan they need. They will probably have to start from scratch with each new lender.
I feel bad for Realtors too because a trusted mortgage professional provides invaluable service before, during, and after the real estate transaction. I interviewed with a high profile Internet lender awhile back. The first thing that struck me was the job description stated “no mortgage experience required!” During the interview, I asked how they handle the pre-approvals of clients for Realtors. The interviewing manager responded that they “discourage their employees from wasting time with those.”
As for me, I am an ex-mortgage broker now. I don’t want to end up like the guy who used to deliver ice for your ice box after the refrigerator was invented, so I am working on something new. I am back in school to retrain myself in all of the technology involved behind the scenes in Internet marketing.
One of the first things I learned was how important digital images will be in marketing real estate, or anything else for that matter, over the Internet. With gas approaching $5 a gallon, more and more buyers will narrow thier search by reviewing listings on line before they jump in the car to go visit homes. Listing photos will be relied on more heavily than ever to make the all important first impression.
I have developed processes specifically geared toward improving the digital photographs Realtors obtain of their listings. We have developed processes to lighten, brighten, straighten, and sharpen the digital images of your homes when they are listed for sale.
This week we launched, Mio -Marketing Image Optimization. We can fix your listing pics! We would love for you visit our web site and let us know what you think.
[...] bfletcher wrote an interesting post today on The Mortgage Broker is Dead, Long Live the Internet Lender!. Here’s a quick excerpt: [...]
By: The Mortgage Broker is Dead, Long Live the Internet Lender! on July 3, 2008
at 8:18 pm
[...] Read the rest of this great post here [...]
By: The Mortgage Broker is Dead, Long Live the Internet Lender! on July 3, 2008
at 8:52 pm
I still think you need a good ‘honest’ broker who is going to look at what the purchaser can ‘truthfully’ afford. Leave the borrower to their own devices will normally lead to borrowing more than they can afford. That broker can still be online though but more than having a just a guiding wizard through the process.
By: Mortgage Broker on July 4, 2008
at 12:32 pm
Bill,
Very insightful comments here regarding the Mortgage Broker. It seems as though management at the lenders feel that mortgage brokers are to blame for the mess they are in. When if fact, it was their easy lending practices and programs that are to blame along with the lack of education required to become a loan officer (as you experienced first hand during your interview). Many loan officers were in it to make a buck, not to do what is best for the client. This obviously is not a person looking to make a career in the business. Unfortunately, many of these people came and went leaving a trail of garbage behind them.
Many loan officers today are simply order takers and not true consultants. There are many good loan officers and brokers out there, but no one is immune the collapse and the difficulty all brokers are facing when trying to close GOOD loans for their clients.
Eventually this will pass. In the meantime, many lenders will go away, as will good and bad loan officers and mortgage brokers. The lenders are making it too hard to operate and as you so eloquently put it.
Many excellent brokers are struggling to make ends meet and are moving on to more enjoyable and lucrative ventures. I wish you all the best in your new endeavor and wherever your dreams take you.
By: Craig on July 9, 2008
at 5:36 pm
Hello Craig, Thank you for your comment. I agree with everything you say. We just received word IndyMac, that another of our wholesale sources is closing its doors to new loans effective immediately. I am not sure that in this case it is a management decision as much as an inability to raise the capital it would need to continue operating. Either way it is another nail in the coffin. I feel bad for the true professionals and the clients who enjoyed their service.
In the mean time I am enjoying my new gig fixing lousy MLS photos at http://www.lightbrightlistings.com
By: Bill Fletcher on July 10, 2008
at 3:14 am
Very interesting blog, i have added it to my fovourites, greetings
By: Ebay hot items on July 31, 2008
at 2:17 pm
Thanks to those who took the time to respond to my blog. I am sorry for the delay in this reply. I seem to have an overagressive spam blocker.
To Mortgage Broker, I absoulutely agree that borrrowers and their agents will continue to need honest brokers to assist them in this most important process. I am just not sure they will continue to have them. I believe they will be sorely missed.
I continue to see signs that mortgage brokers are being viewed as the “problem” with the mortgage market, and I continue to see signs that cutting off broker business is perceived by banks and mortgage companies as the “solution.” Since I wrote this article, Wachovia has followed the lead of WAMU and others. I predict Countrywide will announce the end of wholesale lending soon. I believe this will be followed by the closure of the hundreds of standalone lending offices in shopping centers across the nation and a renewed effort to try to sell loans like widgets on the internet.
Hmm….maybe I should beat the rush and open a mortgage store on Ebay!
By: bill fletcher on August 28, 2008
at 6:05 pm
I must say that you provide genuine, quality information. Thanks for this!
BTW, dpn’t you think your blog needs a better wordpress template?
By: Applebees on February 28, 2009
at 9:57 am
hello Applebees, Thank you so much for your kind words. I probably would benefit from a better template. I will put it on my todo list. I am hoping to avoid the plight of the man who delivered the ice for your icebox once the refrigerator was invented, so I am back in school full time to become Microsoft certified in .net web development. I have a pretty long todo list at the moment but a better template will be on there.
By: bfletcher on February 28, 2009
at 9:48 pm
This is quite a hot info. I’ll share it on Delicious.
By: Heartburn Home Remedy on April 15, 2009
at 12:02 pm
Thanks Mr. Remedy, I appreciate your support. Since I wrote this article, more signs have emerged to support my theory. Many more wholesale sources have ceased operations. We have even seen a couple of major Private Mortgage Insurance companies stop insuring loans originated by brokers. It is coming to pass.
Bill
http://www.lightbrightlistings.com
By: bfletcher on April 17, 2009
at 4:18 pm
Another good article on you blog! I always come back for me. Thanks.
By: Paul Taylor on June 4, 2009
at 6:20 am